If you use a gift card with your order, we first pay you in the form of a digital gift card. You can redeem this unique code both online and in stores. The remaining amount will be refunded to the account used for the payment.
If you return the package via PostNL, it takes approximately 1 to 2 days for us to receive it. We then assume a processing time of approximately 14 days. You will receive a credit note via e-mail once your return has been processed. The amount will then be refunded to the account used for the payment within 24 hours.